IMPROVING CARE THROUGH CULTURAL COMPETENCE
Area of Expertise
Our Services
CONSULTING
- Post-Hire transitional challenges
- Pre-onboard training and orientation for new hires
- Workforce Integration
- Cultural Competency Intervention
- Diversification
COACHING
- Professional Development
- Entering the workforce
- Role Uncertainty
- Acculturation
- Differences in Scope of nursing practice
- Cross-Cultural Understanding
TRAINING
- Becoming culturally competent
- Building Provider-Patient Relationship
- Patient Satisfaction Strategies
- Cross-Cultural Interactions
- Cultural Dissonance
Even Heroes Need Help
As the US population rapidly diversifies, a great demand for culturally competent care has prompted a need for more specific trainings.
A smooth and successful transition and integration process are integral for successful outcomes. New graduates and migrant workers face several challenges as they transition from theory to practice in a new setting. Easing this transition into their professional role will increase the quality of patient care.
At Cap Stellium, We focus and look at three factors: The 3 A’s
Awareness
Acceptance
Alignment
THE IMPORTANCE OF CULTURAL COMPETENCE IN PATIENT CARE
What is Cultural Competence?
Cultural competence lies in one’s awareness and understanding that patients perceive, interpret, and respond to experiences in different ways based on their racial and cultural origins.
Culturally competent care allows practitioners to approach diverse populations from a more compassionate perspective, building trust and increasing patient satisfaction.
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